|
Main
Price List 
Tips for Using This Site Skip to Shipping Rates Welcome to the Healing Waters online essence store at essencesonline.com! We hope to be a consistent source of essences and supplies for you. This web site is loaded with information in words and photographs so you can browse around the many different brands and learn about the different companies and essences. Most products (except some Morningstar items) now have Shopping Cart links. These are placed near the name of the product. If some of your items are in the shopping cart and others have no links, you can list the brand, product, size, and quantity in the Instructions window of the shopping cart. Every page contains a search box, the prices and sizes of each brand's products, a link to the Ordering Instructions (there are several different and easy alternative ways to order if you don't want to use the Shopping Cart, so you can choose the method you prefer), our physical/mailing address, phone number and fax number, and a link to our email. The Ordering Instructions page also has a link to the Master Price List. HOW THIS SITE IS ORGANIZED From the top of our home page, you can, of course, scroll down to read all the information, or you can click the "Products," "Order," "Search," or "Contact" buttons to jump to that section. "Products" is a list of the essence brands we carry; clicking on "Order" will take you to a list of links for the Ordering Instructions, the Master Price List, and our Sale Page. Clicking on "Search" will take you to the section explaining the search box utility that is on every page. Under "Search" you can also click a link to our Master Index of Essence Names in case you know the name of the essence you want but not the brand that makes it. Clicking on "Contact" will display our name, mailing address, phone numbers, fax number, and email address. Below these four buttons just described, there is a table of links to other products -- books, cards, oils, hydrosols, pendants, etc. If you click on a brand name from the home page, a page on our site will be displayed for that brand's information. Every such page is laid out the same: our store logo (Healing Waters) is at the top, followed by the brand name and the maker's names (maybe even a photo), then maybe a few "quick links" to different products that brand makes, a link to the sizes and prices for that brand's products, then a list of essences with the descriptions, any available source photos (the gem or flower or environment the essence was made from), and an "Add to Shopping Cart" link for easy purchase. The prices and sizes are at the bottom of each page, and every page has the search box and a link to the Ordering Instructions page. The bottom of every page also has a link back to our home page that looks like this: Browse other products from the Healing Waters Home Page, a dropdown menu from which you can choose to view the pages for any of the brands we carry ( ), and a search box with a link to advanced search features below it, like this: Click here for Advanced Search Options Unless you use PayPal, the Shopping Cart does NOT automatically charge your card and will NOT show shipping/handling at any time. Any errors will be corrected before your account is billed, and discounts (such as Referral Discount) will be applied but will not show up in the shopping cart or your automated order receipt confirmation unless you used a Voucher code. If using the Shopping Cart, shipping and handling will be added as follows after we receive your order: For orders sent to address inside the USA (Priority Mail, usually 2 to 3 days to arrive from time of mailing but not guaranteed for a certain day*, or new flat-rate first-class mail for small orders):
*If you want your order guaranteed for a certain day, order must be sent by Express and we will need authorization for the added expense (a note in the shopping cart Instructions box, email, or phone call). Some USA addresses are two-day guaranteed instead of overnight. The post office says this is due to proximity of an airport distribution location. ** These rates are for Priority Mail for first package. If there are backorders, they will be sent by regular mail with no further postage charge UNLESS the order was discounted (sale, referral, practitioner, or other discount). Then actual postage will be billed. Actual postage will also be billed for all orders discounted in some way, e.g., sale, referral, practitioner discounts. We reserve the right to charge less if we deem the posted rate excessive for certain lightweight products, such as jewelry. If the posted rate is insufficient for orders with heavier items, such as books, creams, cards, and sprays), we will charge shipping/handling for the package by weight. For orders sent to address outside the USA (first class if under 4 pounds, Priority Mail International if requested or more economical for package under 4 pounds, USPS Express Mail International if more than 4 pounds or if requested by customer):
International handling fee shown above is for packaging and required postal forms. For international retail orders with two shipments (because of backorders), we will calculate the postage as if all items were sent together. This usually saves the customer several dollars. We know that a site with this volume of information can be frustrating, and that you may be overwhelmed with the options for ordering -- but if you take your time and take advantage of the many resources and tools here, we are confident you will find everything you need and want. You can call, email, or fax us for help (info on the home page under "Contact"), and we will do our very best to make sure you are comfortable and happy with our products and service.
|
--Mindy Sampson,
owner of Healing Waters at essencesonline.com